At Mevra Walks, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us, including on our website MevraWalks.com.

1. Information We Collect
We may collect the following personal information when you place an order or contact us:

  • Name

  • Phone number

  • Delivery address

  • Email address 

  • Any additional details shared during communication

We do not collect or store any payment details, as we offer Cash on Delivery only.

2. How We Use Your Information
Your information is used solely to:

  • Process and fulfill your orders

  • Contact you for order confirmations, delivery coordination, or product-related updates

  • Respond to your inquiries or support requests

  • Improve our service and customer experience

3. Data Protection
We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. Your data is handled securely and is only accessible to authorized personnel.

4. Communication Preferences and Opt-Out
You may occasionally receive messages from us regarding your order, promotions, or product updates.
If you wish to opt out of promotional messages:

  • Send us a message through our contact form at Mevra Walks.

  • Mention Opt-Out along with your name and phone number

Please note: Transactional communications related to your order will still be sent as needed.

5. Data Retention
We retain your data only for as long as necessary to complete your order and meet legal or operational requirements. Once no longer needed, the data is securely deleted.

6. Your Rights
You have the right to:

  • Request access to the personal data we hold about you

  • Correct or update your information

  • Request deletion of your data

To exercise any of these rights, please contact us through MevraWalks.com.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our services after any changes implies acceptance of the revised policy.

8. Contact Us
For questions about our privacy practices or this policy, please reach out to us at [email protected].